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Quick Answers
FREQUENTLY ASKED QUESTIONS
WHERE IS MY ORDER?
Once your order ships, you'll receive a tracking number via email. Use it on our Track Your Order page to see real-time updates. US orders take 5–7 days, international orders take 7–14 days.
CAN I CHANGE MY ORDER?
Orders can be modified within 12 hours of being placed. After that, they enter processing and cannot be changed. Contact us immediately if you need to make a change.
HOW DO I RETURN AN ITEM?
We accept returns within 30 days of delivery. Contact us with your order number and reason for return and we'll guide you through the process. Refunds are processed within 5–10 business days.
MY ITEM ARRIVED DAMAGED — WHAT DO I DO?
We're so sorry to hear that! Email us with your order number and photos of the damage within 7 days of delivery. We'll send a replacement or full refund at no cost to you.
DO YOU SHIP WORLDWIDE?
Yes! We ship to most countries worldwide with free shipping on all orders. US orders arrive in 5–7 business days. All other countries receive orders in 7–14 business days.
HOW DOES THE LAMP WORK?
Simply plug the lamp into any USB port, place it on a surface or mount it to the wall, and turn off the lights. The LED projects a life-size anime character shadow directly onto your wall.